The Commission acknowledges and pays respect to the past and present Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.
Aboriginal and Torres Strait Islander peoples should be aware that this website contains images or names of people who have passed away
National Fifth Plan Consumer and Carer Surveys Launched
Today the National Mental Health Commission (the Commission) launched the Fifth Plan Consumer and Carer Surveys for 2020, to better understand experiences of mental health services in Australia over the past year.
Date published:
The Commission conducts annual consumer and carer surveys to help inform reporting on the progress of mental health and suicide prevention reform in Australia, specifically the Fifth National Mental Health and Suicide Prevention Plan.
For the first time last year, the Commission released the Fifth National Mental Health and Suicide Prevention Plan, 2019: The consumer and carer perspective report, sharing insights from people living with mental illness, as well as families and carers, on their experiences in accessing mental health care. This report set a baseline for tracking progress and measuring change in experiences of consumers and carers over the coming years.
This year, the Commission is seeking feedback from consumers and carers on their experiences of mental health services in the past 12 months. We have launched two national surveys – one for consumers and one for carers – to better understand their unique experiences and needs.
The perspective of consumers and carers is essential in understanding if the implementation of the Fifth Plan is translating into genuine improvements in experience and outcomes of care. Experiences shared in the surveys will contribute to the development of the Fifth National Mental Health and Suicide Prevention Plan, 2020: Consumer and carer perspective report. These insights are critical in driving sustainable reform of the mental health system and delivering care that suits the needs of Australians.
Who can participate?
The Commission welcomes responses from consumers who have accessed mental health services in the past 12 months, as well as family members and carers of those who have accessed mental health services in the past 12 months.
If you are experiencing a mental illness, and also care for someone who is experiencing a mental illness, we encourage you to take both surveys.
Take the Survey
To get involved, you can complete the consumer and carer surveys online via the links below.
The Commission acknowledges the traditional custodians of the lands throughout Australia. We pay our respects to their clans, and to the elders, past and present, and acknowledge their continuing connection to land, sea and community.
Diversity
The Commission is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. The Commission welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.
Lived Experience
We acknowledge the individual and collective contributions of those with a lived and living experience of mental ill-health and suicide, and those who love, have loved and care for them. Each person’s journey is unique and a valued contribution to Australia’s commitment to mental health suicide prevention systems reform.
